Since: September 15, 2009

Your privacy is a primary concern for us. We livepost appreciate your trust and also feel obliged, in return, careful and comprehensible to deal with your submitted content.
In the following, we explain
– What data can be processed by us,
– For which we use this data,
– How we deal with these data, and
– What measures we have set to protect this data.

1. Letter Secret

When mailing letters via Livepost, we take the letter content in electronic form. From the submission of the letter, while printing, enveloping and franking, to the handover of the items to a shipping service provider, we protect the contents of your letters to the acknowledgment of unauthorized third parties.

There is no evaluation of the contents of your letters. The employees of Livepost will take from your letters only to the extent knowledge than is necessary for the proper and correct processing.

2. Processing Standards

For the sake of safety and to protect your data organizational and technical Privacy Policy was adopted, but its adherence to Livepost is strictly controlled.

The distribution of tasks in the data processing between the staff of Livepost has been made explicit and linked to the use of data on the existence of valid orders of the arrangement authorized organizational units.

Each employee has been informed of their obligations under the Data Protection Act 2000 and the present here within organizational data protection legislation. For each employee of Livepost the secrecy obligation shall survive the termination of its activities and leaving the operation of Livepost.

The authorization to access data, programs, data carriers as well as physically produced or partially produced programs was regulated and taken measures against unauthorized access. The authority to operate the data processing equipment has been set and each device covered by provisions in the used machines or programs against unauthorized use.

It is recorded in minutes, so that actually carried out processing operations such as changes in particular, queries and submissions can be understood in terms of its admissibility to the extent necessary.

3. Personal data

Personal information is information relating to your identity, such as name, address, telephone number or e-mail address. All this information will be only for the period necessary to provide the service. The same is true for example for the sending of information or to answer individual questions. If you claim benefits, but such data are usually collected, we need to provide the service. If we ask you for further information, this information is voluntary.

Your personal data will be used to process your orders, respond to inquiries or you to determine access to provide information or offers. In order to evaluate and improve our range of services also may require that we or a company appointed by us service companies use personal data to contact you about product offers that are useful for your business needs or to conduct surveys.

Of course, we respect if you do not want us to support our customer relationship marketing activities using your personal information. We will not sell your personal information without your consent to third parties, sell or otherwise use or in any other form.

The collection of personal data and its transmission to authorized state institutions and authorities only within the scope of the legal obligations, or if we are required by a court order to do so.

4. Detected automatically, non-personal data

When using our website following data is saved for organizational and technical reasons: the addresses of web pages you visited, the name of the browser and operating system used, date and time of access, as well as the origin and IP address.

This information is only processed anonymously and only for statistical purposes to improve our services further.

5. Right to information

You can take any time inspect the data stored concerning you in Livepost.

6. Opposition and cancellation rights

You can revoke your consent to the collection, storage and processing of your personal data by Livepost at any time in writing or by e-mail.

7. Point of contact

If you have any questions about our privacy policy, please contact us at the contact details on our website www.livepost.at glad to help.